Using the phone system 81Final
1 While on an active call, press the conference key. This places the first call
on hold, and selects an available Line Appearance.
2 Enter the phone number of the third party.
The system dials the number.
3 Wait for the third party to answer the call.
4 Press the conference key again. The 3-Way Call is now activated.
Until the conference key is pressed again, the first party will remain on
hold and you can talk with the second party privately.
By putting a 3-Way Call on hold, the other parties can continue talking.
If you disconnect from the call, the remaining two parties will stay
connected (Call transfer).
If you want the option to leave the conference and leave the two parties
connected (when both parties are external), you must have the
permission Redirect Inbound Call to External Number enabled. See
“Permissions” on page 99.
Joining two calls on the Telematrix 3000
The 3-way call feature allows you to conference together two calls on your
phone's Line appearances. To activate a 3-way call in these circumstances,
follow these steps:
1 While on an active call, press the conference key.
2 Select the Line Appearance of the person on hold that is to be connected.
3 Press the conference key again. The 3-Way Call is now activated.
Account code speed entry on the Telematrix 3000
Account codes can be entered against incoming and outgoing calls to
associate those calls with a particular client or account. Account code entry is
accepted before a call is placed or during a call.
To use this feature, it must be enabled for your business and you must have a
memory key programmed with Account Code and a pre-programmed
account code.
To enter a pre-programmed account code before you place a call, follow these
steps:
1 Select the Account Code key.
2 The next available line appearance is selected, and dial tone is heard
3 Proceed with making your call. See “Making a call on the Telematrix
3000” on page 79.
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