Using the phone system 51Final
1 From an idle phone, lift the handset. This will select the next available
Line Appearance. Select a memory key programmed with the Park/
Retrieve feature. The phone LCD screen displays:
2 Enter the required park location using the phone keypad.
The system connects you with the caller who was on hold at the park
location. The LCD screen now displays the caller’s name (if known) or
number.
.
To cancel the retrieval of the parked call, press the QUIT softkey.
If you enter a park location where there is no caller on hold, the phone
LCD will briefly display "No Parked Call".
There are nine park locations available (1 through 9). If all park locations
are in use when you try to park a call, the phone LCD will briefly display
"Park Locations Full" and the call will be placed on hold.
If the call is left parked for 30 seconds, the phone of the person who
parked the call will beep and the phone’s LCD will briefly display "Call
parked at: " with the park location number to remind you that the call has
not been retrieved.
Speaker
Using Speaker, you can turn the speakerphone on your phone on and off. To
use Speaker, press the Speaker key on a 5020/5220 IP phone or the
key on a 5224 IP phone.
Transf er ca l l
Using Transfer, you can transfer a call from one phone to another. To transfer
a call, follow these steps:
1 While on an active call, press the TRANS softkey. The system places the
call on hold, and the LCD screen displays:
2 Enter the extension or phone number of the person to whom you want to
transfer the call, or press a One-Touch Speed Dial key, or press a Line
Appearance key that has a call on hold.
3 Press the TRANSFER softkey once you hear ringing. You can also press
the TRANSFER softkey after the additional party has answered. The LCD
Park Location:
QUIT
Robin Jones
TRANS CONF END
Transfer To:
DIR QUIT
Transfer To:415
QUIT