10 Using the phone system
Final
1 While on an active call, press the CONF softkey.
2 Select the Line Appearance of the person on hold that is to be connected.
3 Press the CONF softkey again. The 3-Way Call is now activated.
Account codes on the 5340 phone
Users can enter account codes against incoming and outgoing calls to
associate those calls with a particular client or account. Once entered,
account codes are logged in the call records kept by your service provider and
can be provided to you on request. Your administrator can enable and disable
the Account Code feature for your business and specify the minimum and
maximum valid account code length.
To use the Account Code feature, a user must have a memory key
programmed with the Account Code feature or be using a phone key
profile that has been programmed with the Account Code feature.
Account code entry on the 5340 phone
Account codes can be entered against incoming and outgoing calls to
associate those calls with a particular client or account. Account code entry is
accepted before a call is placed or during a call.
To enter an account code before you place a call, follow these steps:
1 Select the Account Code key.
2 Enter the account number using the phone keypad.
3 Press the CALL softkey to start your call. The next available line
appearance is selected, dialtone is heard and your phone display
updates.
4 Proceed with making your call.
To enter an account code during a call, follow these steps:
1 Select the Account Code key.
2 Enter the account number using the phone keypad. You hear a tone as
you press the phone keys, but the person on the other end does not. The
Information Area Display shows the account code entered.
3 Press the ENTER softkey when you have finished entering the account
code.
Notes: You can re-enter an account code for a call multiple times. The
To Next Page
Loading...
