Using the phone system 87Final
incoming or outgoing calls at a time and so on. There is no direct
correspondence between a Monitor Call/Monitor Call Silent key and a Line
Appearance key on the Monitor Primary's phone. The Line Appearance that
the first call occurs on (not necessarily the first Line Appearance) will be
monitored by the first Monitor Call/Monitor Call Silent key, the Line
Appearance that the second call occurs on (not necessarily the second line
appearance) will be monitored by the second Monitor Call/Monitor Call
Silent key and so on. See “Program memory keys” on page 101.
The Monitor Call/Monitor Call Silent key indicates the state of the Line
Appearance on the primary group members phone that is being monitored.
The only difference between Monitor Call and Monitor Call Silent is that
your phone will not ring to indicate an incoming call to the Primary member.
For example:
• A flashing Monitor Call key with a ring tone indicates an incoming call to
the Line Appearance.
• A flashing Monitor Call key without a ring tone indicates that the call is on
hold.
• A flashing Monitor Call Silent key without a ring tone indicates an
incoming call to the Line Appearance or that the call is on hold.
• A lit Monitor Call/Monitor Call Silent key indicates that the Line
Appearance is in use.
To answer a call occurring on the primary group member's phone, follow
these steps:
1 When the Monitor Call/Monitor Call Silent key is flashing, lift the
handset.
2 Press the Monitor Call/Monitor Call Silent key.
or
• Press the Monitor Call/Monitor Call Silent key to answer the call in
speaker mode.
By putting a call on hold, either the primary group member or other
Monitor phones can pick up the call.
Monitor Phone on the Telematrix 3000
Using the Monitor Phone feature, your phone can be monitored by other
users. To enable the Monitor Phone feature, contact your administrator and
provide a list of users that you would like to have monitor your phone. The
administrator will create a Monitor group in your name with the people in your
list as members of the group. There is no other action that needs to be taken
on your part. When you are using your phone members of your call group will
be able to see that the phone is in use provided that they have programmed a
memory key to view activity on your phone.
When you use your phone a member of your Monitor group will see the LED
of the memory key that they have programmed to monitor your phone light up.
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