Program
No.
Program Name Input Data Default
41-06-01 Trunk Work Schedules Work Period Mode Number = 1 ~
8
Start Time = 0000 ~ 2359
End Time = 0000 ~ 2359
(Start) 0000
(End) 0000
41-07-01 ACD Weekly Schedule Setup Day No./Time Pattern:
1 = Sunday/ 0 ~ 4 (0 = No ACD)
2 = Monday/ 0 ~ 4 (0 = No ACD)
3 = Tuesday/ 0 ~ 4 (0 = No ACD)
4 = Wednesday/ 0 ~ 4 (0 = No
ACD)
5 = Thursday/ 0 ~ 4 (0 = No
ACD)
6 = Friday/ 0 ~ 4 (0 = No ACD)
7 = Saturday/ 0 ~ 4 (0 = No
ACD)
0
41-08-01 ACD Overflow Options - Overflow Operation
Mode
0 = No Overflow (None)
1 = Overflow with No Announce-
ment
2 = No Overflow with First An-
nouncement Only
3 = No Overflow with First & Sec-
ond Announcements
4 = Overflow with First An-
nouncement Only
5 = Overflow with First & Second
Announcement
6 = Not Used
7 = Not Used
8 = No Overflow with Second An-
nouncement Only
9 = Overflow with Second An-
nouncement Only
0
41-08-02 ACD Overflow Options - ACD Overflow Destina-
tion
0 = No Setting
1 ~ 8 = ACD Group
9 = Overflow Table (Program
41-09)
10 = Voice Mail Integration
11 = System Speed (Program
41-08-05)
12 = Incoming Ring Group (Pro-
gram 41-08-06)
0
41-08-03 ACD Overflow Options - Delay Announcement
Source Type
1 = VRS
2 = InMail
1
41-08-04 ACD Overflow Options - ACD Overflow Transfer
Time
0 ~ 64800 (seconds) 30
41-08-05 ACD Overflow Options - Speed Dial Area Over-
flow Destination
0 ~ 999 (Used when 41-08-02 is
set to 5)
999
41-08-06 ACD Overflow Options - Incoming Ring Group
when Overflow
01 ~ 50 (Used when 41-08-02 is
set to 6)
1
41-09-01 ACD Overflow Table Setting - 1 ~ 3 0 ~ 9
0 = No Setting
1 ~ 8 = ACD Group 1 ~ 8
9 = InMail
0
41-11-01 VRS Delay Announcement - Delay Message Start
Timer
0 ~ 64800 (seconds) 0
41-11-02 VRS Delay Announcement - 1st Delay Message
Number
0 ~ 101
0 = No Message
101 = Fixed Message
0
41-11-03 VRS Delay Announcement - 1st Delay Message
Sending Count
0 ~ 255 0
SL2100 ISSUE 1.0
1-70
Automatic Call Distribution (ACD)
A