Program
No.
Program Name Input Data Default
41-11-04 VRS Delay Announcement - 2nd Delay Message
Number
0 ~ 101
0 = No Message
101 = Fixed Message
0
41-11-05 VRS Delay Announcement - 2nd Waiting Mes-
sage Sending Count
0 ~ 255 0
41-11-06 VRS Delay Announcement - Tone Kind at Mes-
sage Interval
0 = Ring Back Tone
1 = MOH Tone
2 = BGM Source
0
41-11-07 VRS Delay Announcement - ACD Forced Discon-
nect Time after the 2nd DelayMessage
0 ~ 64800 (seconds)
(0 = No Disconnect)
60
41-11-08 VRS Delay Announcement - Queue Depth An-
nouncement
0 = Disable
1 = After 1st (1st)
2 = After 2nd (2nd)
3 = After 1st and 2nd (1st and
2nd)
0
41-12-03 Night Announcement Setup - ACD Night An-
nounce Sending Time
0 ~ 64800 (seconds) 30
41-13-01 VRS Message Number for Night Announcement -
VRS Message Number
0 ~ 100
0 = No Message
0
41-13-02 VRS Message Number for Night Announcement -
Tone Kind at Message Interval
0 = Ring Back Tone
1 = MOH Tone
2 = BGM Source
0
41-14-01 ACD Options Setup - Emergency Call Operation
Mode
0 = Call to system supervisory
extension when group superviso-
ry extension is busy.
1 = No calls to system superviso-
ry extension when group supervi-
sory extension is busy.
0
41-14-02 ACD Options Setup - Automatic Wrap Up Mode 0 = After wrap up the mode key
is pressed. (Manual)
1 = After call is finished automati-
cally. (Auto)
0
41-14-03 ACD Options Setup - ACD Priority for Overflow
Calls
0 = Own group priority
1 = Priority order by Program
41-03-03
0
41-14-04 ACD Options Setup - Automatic Answer at Head-
set
0 = Off
1 = On
0
41-14-06 ACD Options Setup - Call Queuing after 2nd An-
nouncement
0 = Enable (Yes)
1 = Disable (No)
0
41-14-07 ACD Options Setup - Automatic Off Duty for SLT 0 = No change to Off Duty mode
1 = Change to Off Duty mode au-
tomatically (Skip)
0
41-14-08 ACD Options Setup - ACD Off Duty Mode 0 = Cannot receive internal call
1 = Can receive internal call
0
41-14-09 ACD Options Setup - Automatic Wrap Up End
Time
0 ~ 64800 (seconds) 0
41-14-10 ACD Options Setup - ACD No Answer Skip Time 0 ~ 64800 (seconds) 10
41-14-12 ACD Options Setup - Start Headset Ear Piece
Ringing (for SLT)
0 ~ 64800 (seconds) 0
41-14-17 ACD Options Setup - CTI : Operation mode when
transfer no login ACD groups
0 = Transfer to ACD group
1 = Error notice
0
41-16-01 ACD Threshold Overflow - Number of Calls in
Queue
0 ~ 128
0 = No Limitation
0
ISSUE 1.0 SL2100
Features and Specifications Manual 1-71
A