NEC SL2100 - Page 87

Program
No.
Program Name Input Data Default
41-20-02 ACD Queue Display Settings - Queue Status Dis-
play Time
0 ~ 64800 (seconds) 5 (seconds)
41-20-03 ACD Queue Display Settings - Queue Status Dis-
play Interval
0 ~ 64800 (seconds) 60 (seconds)
41-20-04 ACD Queue Display Settings - ACD Call Waiting
Alarm
0 = Disable (Off)
1 = Enable (On)
0
41-20-05 ACD Queue Display Settings - ACD Call Waiting
Alarm Hold Time
0 ~ 64800 (seconds) 0
47-03-02 InMail Group Mailbox Options - Mailbox Number Up to eight digits
No Setting (entered by pressing
Hold)
No Setting
47-03-03 InMail Group Mailbox Options - Mailbox Type 0 = None
1 = Subscriber
2 = Routing
1
47-03-03 InMail Group Mailbox Options - Routing Mailbox
Number
01 ~ 32 1
47-07-02 InMail Routing Mailbox Options - Routing Mail-
box Type
0 = None
1 = Call Routing
2 = Announcement
3 = Directory
4 = Distribution
Mailboxes 01 ~ 08 = 1
(Call Routing)
Mailboxes 09 ~ 32 = 2
(Announcement)
47-09-03 Announcement Mailbox Options - Hang Up After 0 = None
1 = Goodbye
2 = Silent
0
92-04-01 Extension Data Swap - 1st Extension Number Up to eight digits. Refer to Programming
Manual.
92-06-01 Fill Command - Source Number Each extension port = 001 ~
128(Program 11-02)
Each virtual extension port = 01
~ 50 (Program 11-04)
Each extension group = 1 ~ 50
(Program 11-07)
Each ACD Group = 1 ~ 8
Refer to Programming
Manual.
92-07-01 Delete Command - Destination Number (From) Each extension port = 001 ~ 128
(Program 11-02)
Each virtual extension port = 01
~ 50 (Program 11-04)
Each extension group = 1 ~ 50
(Program 11-07)
Each ACD Group = 1 ~ 8
Refer to Programming
Manual.
Operation
Using the Headset with Automatic Answer for ACD Agents:
1. With the multiline terminal in an idle state, press Help key.
2. Press the HEADSET key (Program 15-07-01 or SC 751: 05) twice.
• The Headset key blinks when Automatic Headset is activated.
• To cancel Automatic Headset, repeat these steps.
Transferring Trunk Calls to the ACD Pilot Number:
1. While on an outside call, press Transfer key.
2. Dial the ACD Pilot number.
ISSUE 1.0
SL2100
Features and Specifications Manual 1-73
A