Nokia IP40 - Page 218

16 Troubleshooting
218 Nokia IP40 Security Platform User’s Guide v1.1
I cannot connect to the Check Point SmartCenter FP3 VPN site by using IP40 Satellite
configured using VPN Communities. What should I do?
Check for the following error messages in Report > Event Log:
I cannot connect to IP40 Satellite VPN site by using IP40 Satellite X. What should I do?
Check for the following error messages in Report->Event Log:
Error Message Verify
Failed to Create VPN
tunnel:client Encrypt
Notification
Ensure that on the FP3 management
station the authentication mechanism
followed is 3DES/SHA1.
Failed to Create VPN
tunnel:could not
validate my certificate
Ensure that the certificate used in the
device is the one associated to the
certificate created for this gateway on
Smart Center FP3.
Failed to Create VPN
tunnel:invalid certificate
Ensure that the certificate used is not
expired.
Failed to Create VPN
tunnel:invalid cert
encoding
Ensure that the certificate used is
PKCS#12 format.
Error Message Verify
Failed to Create VPN
tunnel: payload
malformed
Ensure that the safe@gateway object
defined for this device at Smart Center
FP3 uses the same shared secret.
Extended
Authentication Failure
Check for the correct username,
password given for the VPN site during
login.
Error Message Verify
Failed to Create VPN
tunnel: payload malformed
Ensure that both gateways use
the same shared secret.
Failed to Create VPN
tunnel: N/A
Check for the validity of the user
on the remote IP40 gateway.