Omron LD-90 - Page 22

22 LD-60/90 Platform User's Manual 11970-000 Rev M
1.4 How Can I Get Help?
Figure 1-9. SetNetGo Pop-up Window
1.
From the SetNetGo screen, select:
System >Debug Info
This will activate the “Download debug info” button.
2.
Click Download debug info.
3.
Save the downloaded file, and attach it to your support request.
NOTE: Before preparing a support request, the AMR's internal clock
needs to be correctly set to ensure accurate timestamps in the debug file.
For more information, please refer to the FLOWCore User's Manual.