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Symptom Cause/solution
Reference
pages
Cannot access from the web
browser.
• IsthesameIPaddressprovidedtootherdevices?
Are there contradictions between the address and the
networksubnettobeaccessed?
<When the camera and the PC are connected in the same
subnet>
Are the IP addresses of the camera and the PC set in
acommonsubnet?Oris"UseProxyServer"forthe
settingsofthewebbrowserchecked?
When accessing the camera in the same subnet, it is
recommended to enter the address of the camera in
the "Don’t Use Proxy For These Addresses" box.
<When the camera and the PC are connected in the dif-
ferent subnet>
Is the IP address of the default gateway set for the
cameracorrect?
–
• Isthenamecurrentlyusedtoaccessthecameradifferent
fromthenameregisteredforthe"Viewnetcam"service?
Access the camera again with the registered name.
103
• Didyouaccess"http://"whileusingtheHTTPSfunction?
TousetheHTTPSfunction,access"https://".Itisalso
necessary to enter the port number.
96