PAX S80 - Clear Reversal

Chapter 6
How to Setup the POS terminal
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without prior written permission from PAX.
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5.
Select EDC type you wish to clear the database for
then press [ENTER].
OR
Press [ENTER] to clear all databases.
6.
A short report listing the cleared databases is printed.
7.
Stop.
6.7.6.4 Clear Reversal
Note
If an authorization request is sent to host, but there is no response
received, the terminal will try to reverse that transaction to avoid
mistake. But sometimes it may happen that the reversal will never
succeed. This will make the terminal unable to process anymore
transactions. To avoid this situation, you can clear the reversal flag in
this menu, so that the terminal will not try the reversal anymore.
Note that the original transaction may already be approved in host, so
the total transactions may not match while Batch Close.
STEP
ACTION
DISPLAY
1.
From the System Settings menu, press [5] for Edit
Database.
2.
Input the Password and press [ENTER]
3.
Press [4] for Clear Reversal
4.
Press [ENTER] to continue
OR
Press [CANCEL] to cancel
SELECT PMT TYPE:
1. ALL
2. CREDIT
3. DEBIT
4. EBT
SYSTEM OPTIONS:
3. Working Mode
4. Test Mode
5. Pre-Dial Call
6. Database
EDIT DATABASE:
1. Void
2. Post Auth
3. Clear Database
4. Clear Reversal
ARE YOU SURE?
ENTR=YES, CANC=NO
ENTER PASSWORD: