PAX S80 - Credit Void Sale

Chapter 4
How to Do Transaction
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without prior written permission from PAX.
. 29
4.1.6 Credit Void Sale
Note
To void a sale is to nullify an approved transaction, one that has already
been authorized but not settled. If the transaction has already been
settled, a RETURN must be processed. A VOID does not remove the
hold on the customer’s open-to-buy.
Example: X bought a cell phone from Y’s shop in the morning. But he
found that cell phone does not work. So he went to Y’s shop to return
the cell phone and wanted Y to return his money. The Clerk should do a
Credit Void Sale to void the previous transaction. Y process a Credit
Void Sale transaction. Then, X gives the cell phone back to Y and Y
gives the credit card to X.
 X-Credit card holder; Y-Merchant of shop
STEP
ACTION
DISPLAY
1.
From the Idle prompt use the [UP/DOWN] or
[SHORTCUT] button until V/SALE displays.
1.1 3
If Void Sale is password protected, the terminal will
prompt for the manager password. When
prompted, enter the password and then press
[ENTER].
2.
Swipe the credit card or key in the account number and expiration date
manually.
2.1 2
.
1
If the security for Card Manually Entry is on, the
terminal will prompt for the manager password.
When prompted, enter the password and then
press [ENTER].
3.
Input the transaction # to be voided.
4.
The terminal searches the database for a Sale transaction that matches the
criteria. Once found, the terminal processes the transaction.
If the terminal does not find the transaction, it displays “TRANS NOT
FOUND!” and reverts back to the main screen.
ENTER PASSWORD:
ENTER PASSWORD:
INPUT ACCOUNT
CREDIT
V/SALE
___________________
Enter Trans #:
12
______________________