PAX S80 - Credit Void Forced

Chapter 4
How to Do Transaction
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without prior written permission from PAX.
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4.1.9 Credit Void Forced
Note
A FORCED sale can be VOIDED if the transaction is in the current open
batch. A VOID/FORCED does remove any hold on the customer’s
open-to-buy.
Example: X planned to go to Hawaii to and he had booked a room at a
hotel through Voice Auth. After arriving in Hawaii he goes to the Hotel
and the checks in. The Clerk runs a Credit Forced transaction and
Checks X into the Hotel. As X is heading to his room, a call comes and
he has to go back to US. X goes back to the front desk and informs the
Clerk that he has to check out and he would like his money back. The
clerk does a Credit Void Forced transaction to return the money to X’s
credit account. Then X goes back to US.
STEP
ACTION
DISPLAY
1.
From the Idle prompt use the [UP/DOWN] or
[SHORTCUT] button until V/FRCD displays.
1.1 3
If Void Forced is password protected, the terminal
will prompt for the manager password. When
prompted, enter the password and then press
[ENTER].
2.
Swipe the credit card or key in the account number and expiration date
manually.
2.1 2
.
1
If the security for Card Manually Entry is on, the
terminal will prompt for the manager password.
When prompted, enter the password and then
press [ENTER].
3.
Input the transaction # to be voided.
ENTER PASSWORD:
ENTER PASSWORD:
INPUT ACCOUNT
CREDIT
V/FRCD
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Enter Trans #:
12
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