Chapter 4
How to Do Transaction
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
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4.5.3 Cash Void Sale
Note
To void a sale is to nullify an approved transaction, one that has already
been authorized but not settled. However, if the transaction has already
been settled, a RETURN must be processed.
Example: X bought a cell phone from Y’s shop in the morning. But he
found that cell phone does not work well. So he went to Y’s shop to
return the cell phone and wanted Y to return his money. The Clerk
should do a Cash Void Sale to void the previous transaction. Y process
a Cash Void Sale transaction. Then, X gives the cell phone back to Y
and Y give the cash back to X.
X-Cash holder; Y-Merchant of shop
From the idle prompt press the [SHORTCUT]
button to scroll through the list of available EDC
types to select the CASH prompt. Use the
[UP/DOWN] or [SHORTCUT] button until V/SALE
displays.
If Void Sale is password protected, the terminal will
prompt for the manager password. When
prompted, enter the password and then press
[ENTER].
The terminal searches the database for a Sale transaction that matches the
criteria. Once found, the terminal processes the transaction.
If the terminal does not find the transaction, it displays “TRANS NOT
FOUND!” and backs to main screen.