Chapter 4
How to Do Transaction
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without prior written permission from PAX.
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4.1.8 Credit Void Post-Auth
Note
A Post-Auth sale can be VOIDED if the transaction is in the current
open batch. A VOID/POST-AUTH does remove any hold on the
customer’s open-to-buy.
Example: X planned to go to Hawaii to and he had booked a room at a
hotel through Credit Auth. After arriving in Hawaii he goes to the Hotel
and the checks in. The Clerk runs a POST-AUTH transaction and
Checks X into the Hotel. As X is heading to his room, a call comes and
he has to go back to US. X goes back to the front desk and informs the
Clerk that he has to check out and he would like his money back. The
clerk does a Credit Void Post-Auth transaction to return the money to
X’s credit account. Then X goes back to US.
If Void Forced is password protected, the terminal
will prompt for the manager password. When
prompted, enter the password and then press
[ENTER].
If the security for Card Manually Entry is on, the
terminal will prompt for the manager password.
When prompted, enter the password and then
press [ENTER].