Polycom RealPresence Group 310 Administrator's Guide

Diagnostic Screen Description
System Detail Displays the following system information:
• System Name
• Model
• Hardware Version
• System Software
• Serial Number
• MAC Address
• IP Address
Network Displays the following network information:
• IP Address
• Host Name
• 323 Name
• 323 Extension (E.164)
• SIP Address
• Link-Local
• Site-Local
• Global Address
Usage Displays the following usage information:
• Time in Last Call
• Total Time in Calls
• Total Number of Calls
• System Up Time
Access the Status Screen
You can access RealPresence Group Series system status screen in the local interface.
Procedure
» Go to
> System Information > Status.
When a system device or service encounters a problem, you see an alert next to the Settings
button on the menu. This screen includes the following system status details for the out of a call
status:
Troubleshooting
Polycom, Inc. 282

Polycom RealPresence Group 310 Specifications

General

Network Protocols	H.323, SIP
Network Interfaces	1 x 10/100/1000 Ethernet
Video Resolution	1080p, 720p
Audio Standards	G.711, G.722, G.722.1, G.728, G.729A
Video Standards	H.263, H.263+, H.264, H.264 High Profile
Network	10/100/1000 Ethernet
Video Input	1 x HDMI
Video Output	HDMI
Audio Input	1 x 3.5mm stereo line-in
Audio Output	1 x 3.5mm stereo line-out
Other Interfaces	2 x USB 2.0
People Video Resolution	1080p
Content Sharing	People+Content IP
Security	AES
Camera	Polycom EagleEye Acoustic or EagleEye IV