Polycom RealPresence Group 310 Administrator's Guide

System Maintenance
Topics:
• Managing System Profiles
• Controlling the System Fan Speed
• Restoring and Resetting a System
• Logs
• Retrieving Log Files
• Upgrading System Software
• Downgrading System Software
Managing System Profiles
If you manage systems that support multiple applications, you can use profiles to change RealPresence
Group Series system settings. You can store a system profile on a computer as a .profile file using the
system web interface. The number of profiles you can save is unlimited. Polycom recommends only using
profiles as a way to back up system settings. Attempting to edit a stored profile or upload a stored profile
from one system to a different system can result in instability or unexpected results.
The following settings are included in a profile:
• Home screen settings
• User access levels
• Icon selections
• Option keys
• System behaviors
Passwords are not included when you store a profile.
Store a Setting Profile
You can store the current setting profile on your computer.
Procedure
1. In the system web interface, go to Utilities > Services > Profile Center.
2. Click Download next to Current Settings Profile to download the profile file from the
RealPresence Group Series system.
3. Save the file to a location on your computer.
Upload a Profile
You can upload a setting profile from your computer.
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Polycom RealPresence Group 310 Specifications

General

Network Protocols	H.323, SIP
Network Interfaces	1 x 10/100/1000 Ethernet
Video Resolution	1080p, 720p
Audio Standards	G.711, G.722, G.722.1, G.728, G.729A
Video Standards	H.263, H.263+, H.264, H.264 High Profile
Network	10/100/1000 Ethernet
Video Input	1 x HDMI
Video Output	HDMI
Audio Input	1 x 3.5mm stereo line-in
Audio Output	1 x 3.5mm stereo line-out
Other Interfaces	2 x USB 2.0
People Video Resolution	1080p
Content Sharing	People+Content IP
Security	AES
Camera	Polycom EagleEye Acoustic or EagleEye IV