Polycom
®
SoundStation
®
IP 5000 Phone User Guide
9
Calling and Answering
Your phone can handle a m axim u m of eight calls on hold, or one active call
and seven calls on hold . Only one call can be active at any time.
Durin g a call, th e phone d isplays the name and num ber of the p arty you ’re
talking with and the duration of the call. During a call, the soft keys update so
you can p erform specific tasks. The p hone LEDs, as w ell as the line and call
icon (shown in red , below ), indicate call status. For more information on status
indicators, see Phone Status Indicators on p age 4.
When you have more than one call (for example, one active call and one held
call, or two held calls), a counter displays at the top-right of the screen
ind icating the total number of calls you have, and w h ich call currently
disp lays. The m ost recent call d isplays first.
The following figure show s that your phone has two calls, and you’re
currently viewing the first (most recent) call.
To scroll through calls, press and .
Answering Calls
You can answer a call w hen your phone is idle, when you have held calls, or if
you’re currently in a call. If you answ er a call when you’re already in a call, the
call you w ere in is automatically held .
If you’re in a call and an incom ing call arrives, the Ringing icon d isplays, ,
and the call counter updates.
To answer a call:
>>
Press or the Answer soft key. (If your phone has a silent ring, press
the Answer soft key to answer the call.)
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