Polycom
®
SoundStation
®
IP 5000 Phone User Guide
59
Testing Phone Hardw are
Your system administrator may ask you to access a diagnostics menu on your
phone to test your phone hardware. From the diagnostics menu, you can test
your phone’s microphones, keypad mappings, display, and LEDs. See your
system administrator for instructions on how to perform these tests.
To access the di agnostics menus:
>>
Press , and then select Status > Diagnostics > Test Hardware >
Audio Diagnostics, Keypad Diagnostics, Display Diagnostics, or
LED Diagn ostics.
Investigating Phone Warnings
If your phone is u nable to perform certain tasks, a warning icon, , w ill
disp lay in the statu s bar. The warning icon lets you know that your phone has
one or more issues that you should know about. You can view information
about phone issues from the Warnings screen.
To view a detailed list of phone issues:
>>
Press , and then select Status > Diagnostics > Warnings.
The Warnings screen d isplays, listing any phone issues. To view details, scroll
to a warning and press the Details soft key.
After you view the phone warnings, you can press the Clear Icon soft key to
remove the icon from the status bar. The warning w ill still display in the
Warnings list until the phone issue is fixed .
Each tim e you r phon e has a warn ing that you haven’t viewed , disp lays.
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