Polycom Sound station IP 5000 User Manual

Polycom
®
SoundStation
®
IP 5000 Phone User Guide
56
Cont r ol s
Sym pto m Pr ob lem Co rrec t ive A c t i on
The dial pad doesn’t work. The dial pad on the phone
doesn’t respond.
Try the following:
• Check for a response from other
feature keys or from the dial pad.
• Place a call to the phone from a known
working telephone. Check for display
updates.
• Check if the LAN port is active.
Press , and then select
S t a tu s >
N e t w o rk > E th er n e t . From the
Ethernet screen, scroll to
LAN po r t
and verify that it’s Active.
• Check the termination at the switch or
hub end of the network LAN cable.
Ensure that the switch/hub port is
operational (if it isn’t accessible,
contact your system administrator).
• Restart the phone (see Overall
Functioning on page 58).
(Before restarting your phone, contact
your system administrator. Your
system administrator may want to
troubleshoot the phone in more detail
before restarting the phone and
losing current status information.)

Polycom Sound station IP 5000 Specifications

General

Network Interface	10/100 Ethernet
Full-duplex	Yes
Speakerphone	Yes
Audio Technology	Polycom HD Voice
Power over Ethernet	Yes, IEEE 802.3af
Protocols	SIP
Microphone Pickup Range	7 feet
Security	Transport Layer Security (TLS)
Voice Codecs	G.711, G.722, G.729
Power Supply	External Universal AC adapter (optional)
Display	248 x 68 pixel backlit LCD
Weight	1.7 lbs (0.8 kg)