Polyend Play - Emergency Firmware Update

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Polyend Play Manual Rev 1
System
11
NOTES
11.3 Emergency Firmware Update
Firmware updates are available from the polyend portal for your registered
device. A reset button is provided, recessed behind the rear panel for
emergency situations. A reset can be performed if there are issues with the
update method or to clear Play issues but should not be used as a regular
process for updates.
▌ PLAY & FIRMWARE RESET
1. Download the latest rmware. Access rmware updates for your device
from your registered account at Polyend.
2. Copy the downloaded .ppf rmware le into the /Firmware folder. This
can be found in the root directory of the SD Card. Also ensure any
previous update les remain in the rmware folder.
3. Insert the SD card into Play.
4. Use a pin or thin object to press the internal reset button. This is located
on the rear of the device behind the case next to the USB connection.
5. Play will reset and search the rmware folder on the SD Card. A random
rmware will be selected and installed in order to recover Play to a
working state. The install process is typically less than 1 minute.
The reset option is useful if any lock ups or freezing occurs on Play. It is not necessary in these situations to
download a new OS. It is advised to keep a series of ofcial, known good, rmware releases in the /rmware
folder. For example 1.2.0, 1.3.0, 1.4.0. That way steps 4-5 can be performed in case of issues and a random
update will be performed from a known state. A manual update in the main menu to select the latest version
can then follow. If problems persist, try updating after removing the ‘workspace’ folder from the SD Card.
Recessed reset button. Use a
pin or thin object to trigger reset
Rear Panel
Power
USB