quadient IX-3 User Manual

Troubleshooting13
This section helps you solve problems you may encounter while using your Mailing
System.
13.1 Machine Issues .......................................................................259
How to Clear Mail Jammed in the Base ..............................................................259
How to Clean the Cartridge Automatically .......................................................260
Cleaning the Brushes and Sponge (Moistener) ...............................................260
13.2 Diagnostics .............................................................................263
Base Status Diagnostic Test ..................................................................................263
Base Sensor Diagnostic Test .................................................................................264
Display Diagnostic Test ...........................................................................................265
IP Config Diagnostic Test ........................................................................................266
IP Configuration Checker Diagnostic Test .........................................................267
Keypad Diagnostic Test ...........................................................................................270
Ping Server Diagnostic Test ...................................................................................271
Ping Tool Diagnostic Test .......................................................................................272
Serial Connectors Diagnostic Test .......................................................................273
Test Server Diagnostic Test ...................................................................................274
USB Ports Diagnostic Test ......................................................................................275
13.3 System Data ...........................................................................277
How to Display Software Data .............................................................................277
How to Display Hardware Data ...........................................................................278
How to Display the Machine Counters ...............................................................278
How to Display the Event Lists .............................................................................279
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| Page 257 | Troubleshooting | Jun-21-2021 09:24 |

quadient IX-3 Specifications

General

Envelope Feeding	Automatic
Weighing Platform	Integrated
Connectivity	LAN
Display	Touchscreen
Folding Types	C-fold, Z-fold, half-fold
Weight	45 kg