Ricoh B264 - Page 775

IFAX TROUBLESHOOTING
SM 23 B779
Fax Option
B779
Communication
Route
Item Action Remarks
Between e-mail
server and
internet
4. Router settings
Use the “ping” command
to contact the router.
Check that other devices
connected to the router
can sent data over the
router.
• Ask the administrator
of the server to
check.
Between e-mail
server and
internet
1. Error message by
e-mail from the
network of the
destination.
• Check whether e-mail
can be sent to
another address on
the same network,
using the application
e-mail software.
• Check the error e-
mail message.
• Inform the
administrator of the
LAN.