6. Troubleshooting
SC Tables
Summary
There are four levels of service call conditions.
Level Definition Reset Procedure
A
To prevent possible damage, the machine does not
operate until the service representative resets the SC
code.
Activate the SP mode, and turn the
main power switch off and on.
B
Turning the main power switch off and on resets the
SC code if the error is caused by incorrect sensor
detection.
Turn the main power switch off
and on.
C
The machine operates as usual excluding the unit
related to the service call.
Turn the main power switch off
and on.
D
The SC history is updated. The machine operates as
usual.
No SC code is displayed. Only
the SC history is updated.
• If a problem involves circuit boards, see if you can solve the problem by disconnecting and
reconnecting all connectors before deciding to replace a circuit board.
•
If a problem involves a motor lock, check the mechanical load before deciding to replace a motor
or sensor.
• If working on a fax-equipped machine, switching power off and on may cause loss of data stored
in the memory.
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