Ricoh D127 - Page 387

Communication
Route
Item Action [Remarks]
Between machine
and e-mail server
1. E-mail account on
the server
• Make sure that the machine can log into the e-
mail server.
•
Check that the account and password stored in
the server are the same as in the machine.
[Ask the administrator to check.]
2. E-mail server
• Make sure that the client devices which have
an account in the server can send/receive e-
mail.
[Ask the administrator to check.
Send a test e-mail with the machine’s own number
as the destination. The machine receives the
returned e-mail if the communication is performed
successfully.]
Between e-mail
server and internet
1. E-mail account on
the Server
• Make sure that the PC can log into the e-mail
server.
•
Check that the account and password stored in
the server are the same as in the machine.
[Ask the administrator to check.]
2. E-mail server
• Make sure that the client devices which have
an account in the server can send/receive e-
mail.
[Ask the administrator to check.
Send a test e-mail with the machine’s own number
as the destination. The machine receives the
returned e-mail if the communication is performed
successfully.]
3. Destination e-mail
address
• Make sure that the e-mail address is actually
used.
•
Check that the e-mail address contains no
incorrect characters such as spaces.
IFAX Troubleshooting
179