Ricoh D5510 - Page 206

Message Causes Solutions
A communication timeout
has occurred.
Possible causes may be as
follows.
- Not connected to the
network
- A failure has occurred on
the host terminal
• The network cable is
not connected or is
broken.
• The network bandwidth
is too low, or the
reception is poor (for
Remote Viewer only).
• The host device is
having a problem.
• Check that the network cable is
connected or is not broken.
• Check the network band width or
the radio reception (for Remote
Viewer only).
• Access Administrator Settings and
check the Network Settings. Be
sure to set the IP address. For
details about how to configure the
Network Settings, see page 149
"Configuring Network Settings".
Cannot use the host name
because the DNS server is
not set
No DNS server is
configured.
Configure the DNS server in the
Network Settings of Administrator
Settings.
Cannot participate in remote
whiteboard because the host
name has not been found
The specified host name is
incorrect.
Check the specified host name and
enter the host name again.
Cannot continue remote
whiteboard because of a
communication error
The following are possible
causes.
- The network settings are
incorrect
- The network cable is not
connected
Check the network status
and then try again.
• The network cable is
not connected.
• The IP address is not
set.
• No IP address can be
obtained over DHCP.
• The IP address of the
host whiteboard is
incorrect.
Check the network status and open the
session again.
For details about how to configure the
Network Settings, see page 149
"Configuring Network Settings".
Cannot start remote
whiteboard
A communication error has
occurred.
Try again later or contact
your administrator.
The computer that is being
used has been disconnected
from the network.
Connect to the network and start the
remote whiteboard again.
9. Troubleshooting
204