Ricoh D5510 - When Using the Interactive Pen

When Using the Interactive Pen
Problem Causes Solutions
• The interactive pen
does not respond.
• The battery indicator
does not turn on.
The interactive pen's battery is
fully used up.
Replace the battery. For details
about how to replace the battery,
see page 255 "Replacing the Pen
Nib of the Interactive Pen for
RICOH Interactive Whiteboard
D5510".
The interactive pen does not
respond.
• Stickers or pieces of tape
are stuck on the black
cover of the interactive
pen.
• When the interactive pen
is held by the nib or the
bottom, the position of the
pen will not be
recognized correctly by
the machine.
• If you have placed stickers or
pieces of tape on the
interactive pen, peel them off.
• Hold the middle of the
interactive pen.
The battery indicator turns
on, but no stroke appears.
There may be a software
problem.
Quickly press and release the
power button of the display. When
the machine shuts down, switch off
the main power. Next, switch on the
main power, and then press the
power button to restart the machine.
The pen nib is broken and
lost.
If too much stroke pressure is
applied or if the display is hit
with the pen nib, the pen nib
may break due to the impact.
Contact your service representative
and order replacement nibs. For
details about how to replace the
pen nib, see page 255 "Replacing
the Pen Nib of the Interactive Pen
for RICOH Interactive Whiteboard
D5510".
When You Cannot Use the Interactive Whiteboard As You Want
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