Ricoh G065 - Page 149

SERVICE CALL CONDITIONS
SM 4-11 G065
Trouble-
shooting
SC Level Symptom Possible Cause
730 B Finisher stapler positioning motor
error
The stapler H.P. sensor does not
switch on or off within the specified
time, i.e. after the stapler motor turns
on, the stapler does not return to its
H.P. within the specified time, or the
stapler H.P. sensor does not activate
within the specified time after the
stapler motor turns on.
•
Stapler positioning motor defective
or overloaded
•
Stapler H.P. sensor defective
•
Stapler positioning motor
connection loose or connector
defective
Finisher exit guide open/close motor
error
731 B
After the finisher exit guide
open/close motor is turned on, the
open/close sensor does not activate
within the specified time.
•
Finisher exit guide open/close
motor defective
•
Open/close sensor defective
Finisher upper tray shift motor error732 C
The upper tray shift motor does not
stop within the specified time.
•
Upper tray shift motor defective or
overloaded
•
Upper tray shift sensor defective
Finisher lower tray lift motor error733 C
The stack height sensor does not
activate within the specified time, i.e.
the lower tray lift motor does not
stop.
•
Lower tray lift motor defective or
overloaded
•
Upper stack height sensor
defective
•
Lower tray lower limit sensor
defective
Finisher lower tray shift motor error734 C
The lower tray shift sensor does not
activate with the specified time, i.e.
the lower tray shift motor driving the
lower tray does not stop.
•
Lower tray shift motor defective or
overloaded
•
Lower tray shift sensor defective
Startup without video output end
error
800 B
Video transfer to the engine is
started, but the engine did not issue
the video transmission end
command within the specified time.
•
Controller board defective
Watchdog error818 B
The CPU does not access the
watchdog register within the
specified time.
•
Controller board defective
•
Software malfunction –download
controller firmware again
Kernel mismatch error819 B
Software bug
•
Software application error
Self-Diagnostic Error: HDD
822 B
The hard disk drive returned an error
during the self-diagnostic test.
•
HDD defective
•
HDD connector defective
•
Controller board defective
Self-diagnostic Error: NIB823 B
The network interface board returned
an error during the self-diagnostic
test.
•
Network interface board defective
•
Controller board defective
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA