Ricoh IM C2000 Series User Manual

Message Cause Solution and reference
"Could not restore the
firmware because the
required data does not
exist."
The firmware from
Application Site has not
been updated.
The firmware cannot be recovered.
"JavaTM Platform has not
been started. Install the
application after JavaTM
Platform has been started
from Web Image
Monitor."
JavaVM is not running. Log in to Web Image Monitor in the
administrator mode, and enable "JavaTM
Platform" in [Device Management]
[Configuration] [Extended Feature Settings].
"The specified page
cannot be found."
An error has occurred in
Application Site.
See the server maintenance information in
[Information].
"There is insufficient
space to store internally,
delete any unnecessary
applications."
The remaining free
space on the hard disk
is insufficient.
Delete applications that are not necessary.
9. Troubleshooting
296

Ricoh IM C2000 Series Specifications

General

Print Resolution	1200 x 1200 dpi
Maximum Paper Capacity	2, 300 sheets
Duplex Printing	Yes
Standard Memory	2 GB
Power Consumption (Maximum)	1.3 kW
Copy Speed (Color)	20 cpm
Copy Speed (Mono)	20 cpm
Copy Resolution	600 x 600 dpi
Print Speed	20 ppm
Scan Resolution	600 dpi
Connectivity	USB, Ethernet, Wi-Fi
First Print Time (Color)	7.5 seconds or less
Supported Paper Sizes	A3, A4, A5, B4, B5
Paper Weight	52 - 300 gsm
Hard Disk Drive	320 GB
Power Source	50/60Hz
Fax Resolution	200 x 200 dpi