Message Cause Solution and reference
"Auto-registration
of user information
has failed."
The maximum
number of items
that can be
registered has
been exceeded
and the
authentication
information for
LDAP
authentication or
Windows
authentication
cannot be
registered
automatically.
Delete a user that is no longer necessary from the address
book.
"Booklet/Half Fold
is not available
with the settings.
The job has been
cancelled."
A setting in which
Booklet or Half-
fold cannot be
performed was
specified, and
printing was
canceled.
Check the setting for the availability of the Booklet or Half-
fold function.
page 337 "List of Specifications for External Options"
"Cannot access the
Memory Storage
Device."
An SD card or
USB flash memory
device is
unavailable for
use.
• Check that the external media is formatted in FAT16
or FAT32, and write protection is not enabled on the
media.
• Check that the external media is not corrupted or
damaged.
"Cannot store data
of this size."
The paper size is
too large.
Reduce the paper size of the document to send. The
document to send cannot be stored at a custom size.
10. Troubleshooting
280
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