Message Cause Solution and reference
"Compressed Data
Error."
Compressed data
is corrupted.
• Check that the tool used for creating the compressed
data is functioning properly.
• Check that the machine can communicate with the
computer properly.
"Connection with
the machine has
failed. Check the
machine structure."
The machine is
malfunctioning,
and [Printer]
cannot be used.
• Check whether a message is displayed on the
control panel.
• Turn off the power of the machine, wait for 10
seconds or more after confirming that the main
power indicator is turned off, and then turn on the
power.
page 13 "Turning On and Off the Power"
"Data storage
error."
Printing a
document as Test
Print, Locked Print,
Hold Print, Store
Print, or storing the
document in
Document Server
failed. The hard
disk is
malfunctioning.
If the message persists even after you have turned the
power off and then on, consider repairing the machine.
"Document Server
is not available to
use. Cannot store."
Use of the
Document Server
function is
restricted.
Consult the user administrator.
"Duplex has been
cancelled."
The paper source
tray is not specified
for duplex printing.
Specify to use the paper tray for duplex printing in
[Settings] [Tray/Paper Settings] [Paper Type] in
[Paper Size/Paper Type].
"Error has
occurred."
An error such as a
syntactic error has
occurred.
Check that the PDF file to print does not have an error.
10. Troubleshooting
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