Message Cause Solution and reference
"Load following
paper in XXX. To
force print, select
another tray and
press [Continue]."
(XXX indicates the
tray name)
The paper tray
specified in the
printer driver has
no paper loaded.
• To proceed with printing after changing the paper
setting, select a tray and press [Continue]. However,
when Staple, Cover Sheet, Slip Sheet, Chaptering,
or Designate is specified, or when Duplex printing is
specified on a paper tray that does not support the
function, printing cannot be performed. When Sort is
specified, only one copy of the document is printed.
• To proceed with printing on the specified paper,
load the paper in the tray.
page 175 "Loading Paper into the Paper Tray"
"Memory
Overflow"
The insufficient
memory error has
occurred while
printing from the
printer driver (PCL
6).
In the printer driver, change "Vector/Raster" to [Raster] in
the [Detailed Settings] tab [Print Quality:Advanced]
menu.
"Memory Retrieval
Error"
The data in the
memory could not
be retrieved.
Turn off the power of the machine, wait for 10 seconds or
more after confirming that the main power indicator is
turned off, and then turn on the power.
page 13 "Turning On and Off the Power"
"No response from
the server.
Authentication has
failed."
In LDAP or
Windows
authentication, a
timeout error
occurred while
submitting an
authentication
query to the server.
Consult the administrator of the authentication server.
"Output tray has
been changed."
The destination to
deliver the output
paper was
changed because
of the paper size
limitation of the
output destination.
Specify the correct destination to deliver the output paper.
10. Troubleshooting
286
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