Ricoh M065 - Page 349

SC Tables
SM Appendix 3-39 M065/M066
Appendix:
Service Call
Conditions
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
652 CTL
Remote service ID2 mismatch error
The ID2 in the individual certificate does not match the ID2 in the
NVRAM on the controller board.
 The controller board in this machine has already been used in a
machine in which RC Gate was installed.
 The controller board NVRAM in this machine has already been
used in a machine in which RC Gate was installed.
If an error occurs at installation of the RC Gate:
1. Check that the individual certificate is correct for the NVRAM in the
machine and that the ID2 is correct.
2. Reinstall the RC Gate after writing the common certificate.
If an error occurs after installation of the RC Gate:
1. Clear the RC Gate data.
2. Check that the individual certificate is correct for the NVRAM in the
machine and that the ID2 is correct.
3. Reinstall the RC Gate after writing the common certificate.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
653 CTL
Remote service ID2 incorrect error
The ID2 in the NVRAM on the controller board is incorrect.
 ID2 is not exactly 17 bytes.
 ID2 includes text which cannot be printed.
 ID2 is all filled by spaces.
 ID2 is null.
1. Clear the RC Gate data.
2. Reinstall the RC Gate after writing the common certificate.