Ricoh MP 2014AD - Page 215

SC Code Descriptions
SM 6-17 D245/D246/D247
Troubleshooting
SC No. Level Error Name/Error Condition/Major Cause/Solution
503-01 B 3rd tray (option) error (lift error)
The tray lift sensor does not detect the tray bottom plate or stack
of paper for 10 seconds after the machine start to initialize all
units.
* If the machine detects an error three times consecutively, this
SC is issued.
 Tray lift motor error or harness disconnected
 Tray lift sensor error or harness disconnected
 Each harness damaged
 Main board defective
 Foreign matter, such as paper scrap, is caught between the
tray and tray lift motor.
 Paper set fault
 Tray bottom plate defective
 Paper feed roller missing
 Tray lift sensor feeler defective
 Foreign matter, such as paper scrap, is caught in the tray.
 Reload the paper.
 Remove the foreign matter.
 Replace the tray lift motor.
 Reconnect the connector.
 Replace the harness.
 Replace the tray lift sensor.
 Replace the main board.
 Replace the tray.
 Replace the paper feed roller.
 Replace the tray lift sensor feeler
 Replace the tray bottom plate.