SC No. Level Error Name/Error Condition/Major Cause/Solution
557-00 D Zero cross frequency exceeded
When low frequency is detected once, this SC is issued.
Power line noise
Turn the power off and on.
SC No. Level Error Name/Error Condition/Major Cause/Solution
559-00 A Fusing jam SC
A fusing jam, which does not reach the paper exit sensor, is
detected three times consecutively.
If paper exits normally (passes the paper exit sensor), the
count will be cleared.
This detection is effective only when the setting of
SP1-159-001 (Fusing jam 3 times SC setting) is set to “1
(on)”. (Default: 0 (off))
The fusing jam counter value is retained after turning the
power off/on.
The fusing jam counter (internal counter) is reset when the
setting of SP1-159-001 is changed from "1" to "0".
The fusing jam counter is reset when clearing this SC after
SC559-00 has been issued.
Paper winding around the fusing roller.
Replace the fusing unit.
Clear this SC by executing SP5-810-001.
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