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Ricoh Pro 8320 - HDD Data Read Failure; HDD Encryption Key Error at Main Power on (HDD Error); Sc860-03; SC863-01 to 23

Ricoh Pro 8320
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1.SC Codes
606
3. If there is a problem with the HDD, it has to be replaced.
SC860-03
Error Name
HDD Encryption key Error at Main Power On (HDD Error)
Pattern
D
Error Condition
The encryption key for encrypted hard disk data could not be read.
Major Cause
The controller’s ROM (NAND) and NVRAM are both damaged. (Very rare case)
Solution
Be sure to back up the address book and retrieve the log before formatting the hard disk.
1. Turn the main power OFF/ON.
It may take a while to shut down because of the hard disk failure.
2. Format the HDD using SP5-832: HDD formatting.
3. If there is a problem with the HDD, it has to be replaced.
SC863-01 to 23
Error Name
HDD Data Read Failure
ï‚· 863-01
ï‚· 863-02
ï‚· 863-03
ï‚· 863-04
ï‚· 863-05
ï‚· 863-06
ï‚· 863-07
ï‚· 863-08
ï‚· 863-09
ï‚· 863-10
ï‚· 863-11
ï‚· 863-12
ï‚· 863-13
ï‚· 863-14

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