2.Image Quality Problems
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1. In Advanced Settings for the custom paper in use, make a note of the preset values for Paper
Transfer Current: Lead Edge.
2. Is the paper transfer leading edge switch setting set at its highest value?
Raise the setting by 5 points.
3. Print the image. Is the problem resolved?
4. Is the paper transfer leading edge correct less than 200?
Raise the setting 10 points.
5. Print the image. Is the problem resolved?
6. If the problem persists after repeating from Step 4 and raising the setting to 200, restore to the
original settings in Step 1. Then carry out the procedure (b) below to lower the settings.
7. Is the paper transfer leading edge correction setting below 200?
Raise the setting 10 points.
8. Print the image. Is the problem resolved?
9. If the problem persists after repeating from Step 7, and then raising the paper transfer leading edge
correction setting to 200, restore the original settings at Step 1, and then do Procedure (b) below to
lower the settings.
(b) Lowering the Transfer Current
1. In Advanced Settings for the custom paper in use, raise the setting for the paper transfer leading
edge correction setting by 10 points.
2. Print the image. Is the problem resolved?
Increase the scaling factor by 10 percentage points.
3. Repeat Step 2. If the problem persists even though you have increased the scaling factor by 50
percentage points, restore to the value noted in Step 1 of Procedure (a), and then consult the
product specialist.
ï‚· If changing the settings for transfer current does not solve the problem, install the paper
tray heaters. (For details, refer to "Heater Options" in Field Service Manual)