3.Paper Delivery Problems
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3. Paper Delivery Problems
Frequent Paper Misfeeds
Take the appropriate action according to the problem.
An unsupported paper type such as coated paper is loaded on the tray.
Paper that is not supported by the machine's paper tray (Trays 1-3) must be loaded in the wide
LCT or another paper tray supporting that paper.
For details about the sizes and types of paper that can be loaded in the paper trays, see
"Specifications” in the “Appendices”.
The side fences in the paper tray are too close together.
If the distance between the side fences is less than the paper width, it is difficult to feed the paper,
thus causing paper misfeeds.
Adjust the side fences to match the paper width.
When the paper tray is closed, the side fences may become misaligned due to the weight of the
paper. Close the paper tray slowly.
The side fences in the paper tray are too far apart.
If the side fences are too far apart, paper misfeeds may occur due to wrong paper size detection.
Adjust the side fences to match the paper width.
The paper size, orientation, and type are not specified correctly.
In Tray Paper Settings, specify the size, orientation, and type of the paper in use.
Too many sheets of paper are loaded in the paper tray.
Do not loa paper over the the limit.
The edges of the paper are rough.
Turn the sheets the other way up or smooth the edges before loading.
Sheets are curled or wavy.
Flatten curls and waviness before loading paper.
Turn the sheets the other way up or smooth the edges before loading.
Stacking too many sheets may cause the sheets on top to curl greatly. If this happens, reduce the
number of stacked sheets.
Paper absorbed moisture and became limp.
Paper that will not be used for a long time should be protected from moisture by, for example,
storing in a sealed bag.
If the tray heaters (service option) are installed, and the machine is connected to a power source,
the heaters will operate even if the main power is off, and prevent moisture in the tray.
There is paper dust on the paper feed sensor.
Clean the part of the paper feed sensor where the paper misfeed is detected. (Cleaning the Paper
Feed Path)
Paper feed is not satisfactory because the paper transport roller is dirtied by toner.