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Ricoh Pro 8320 - HDD Data CRC Error; Sc864

Ricoh Pro 8320
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1.SC Codes
607
ï‚· 863-15
ï‚· 863-16
ï‚· 863-17
ï‚· 863-18
ï‚· 863-19
ï‚· 863-20
ï‚· 863-21
ï‚· 863-22
ï‚· 863-23
Pattern
D
Error Condition
The data written to the HDD cannot be read normally.
Major Cause
Bad sectors were generated during operation.
Solution
Guide for When to Replace the HDD
ï‚· SC863 occurred ten times or more
ï‚· Repeatedly occurred at short intervals.
ï‚· Repeatedly occurs in the same situation (for example, at power on).
ï‚· Startup takes a long time when the main power is turned on.
ï‚· It takes a long time after main power on for the operation panel to become ready.
In such a case, HDD access may be taking time. Normally, HDD access time after main power on
is about 5 seconds. If it takes 20 to 30 seconds or more even though it is not waiting for the engine
to be ready, then there could be a problem with the HDD.
If there is a problem with the HDD, HDD-related SCs such as SC860 and SC863 will occur
frequently. Print the SC log data and check them.
SC864
Error Name
HDD Data CRC Error
ï‚· 864-01
ï‚· 864-02
ï‚· 864-03
ï‚· 864-04
ï‚· 864-05

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