Ricoh Pro 8320 - Decurling Causes Scratches, Streaks, or Creases; If Scratches or Streaks Appear on Side 1 of the Paper; If Scratches or Streaks Appear on Side 2 of the Paper

3.Paper Delivery Problems
725
The paper feed speed of the exit motor, switchback entrance, or switchback exit is too high or too low.
Solution:
If scratches or streaks appear on side 2 of the paper
You can lessen the problem by decreasing the paper feed speed.
1. In Advanced Settings for the custom paper in use, adjust the paper feed speed for delivery.
Depending on the type of printing, specify one of the following:
 For one-sided printing, reduce the value in Exit Motor Feed Speed Adjustment by 0.1%.
 For duplex printing, reduce the value in Switchback Entrance Feed Speed Adj by 0.1%.
 For one-sided printing (delivery of inverted paper), reduce the value in Switchback Exit Feed
Speed Adj by 0.1%.
2. Print the image. Is the problem resolved?
Yes
Finished!
No
Keep decreasing the value by 0.1% until the problem is resolved.
If the problem persists even though you have decreased the value by 1.0%, consult the
product specialist.
If scratches or streaks appear on side 1 of the paper
You can lessen the problem by increasing the paper feed speed.
1. In Advanced Settings for the custom paper in use, adjust the paper feed speed for delivery.
Depending on the type of printing, specify one of the following:
 For one-sided printing, increase the value in Exit Motor Feed Speed Adjustment by 0.1%.
 For duplex printing, increase the value in Switchback Entrance Feed Speed Adj by 0.1%.
 For one-sided printing (delivery of inverted paper), increase the value in Switchback Exit Feed
Speed Adj by 0.1%.
2. Print the image. Is the problem resolved?
Yes
Finished!
No
Keep increasing the value by 0.1% until the problem is resolved.
If the problem persists even though you have increased the value by 1.0%, consult the
product specialist.
Decurling Causes Scratches, Streaks, or Creases
Cause:
The paper feed speed of the decurl unit is too high or too low.
Solution:
If scratches or streaks appear on side 2 of the paper or continuous noise results
You can lessen the problem by decreasing the paper feed speed of the decurl unit.
1. On the machine operation panel: Adjustment Settings for Skilled Operators > Paper Feed/Output >
Adjust Paper Curl > Check the current decurl setting (Off, Weak, or Strong) in. (SP 1-906-001 to
012: De-curler Setting Tray <number> :Paper Path Selection)
2. In Advanced Settings for the custom paper in use, adjust the paper feed speed of the decurl unit.