SteelFusion Edge Hardware and Maintenance Guide
9
Documentation and release notes Welcome
Many countries require the safety information to be presented in their national languages. If this
requirement applies to your country, consult the Safety and Compliance Guide. Before you install,
operate, or service the Riverbed products, you must be familiar with the safety information. Refer to the
Safety and Compliance Guide if you do not clearly understand the safety information provided in the
product documentation.
Documentation and release notes
The most current version of all Riverbed documentation can be found on the Riverbed Support site at
https://support.riverbed.com.
See the Riverbed Knowledge Base for any known issues, how-to documents, system requirements, and
common error messages. You can browse titles or search for keywords and strings. To access the
Riverbed Knowledge Base, log in to the Riverbed Support site at https://support.riverbed.com.
Each software release includes release notes. The release notes list new features, known issues, and
fixed problems. To obtain the most current version of the release notes, go to the Software and
Documentation section of the Riverbed Support site at http://www.riverbed.com/services-training/
Services-Training.html.
Examine the release notes before you begin the installation and configuration process.
Contacting Riverbed
This section describes how to contact departments within Riverbed.
Technical support - Problems installing, using, or replacing Riverbed products? Contact Riverbed
Support or your channel partner who provides support. To contact Riverbed Support, open a
trouble ticket by calling 1-888-RVBD-TAC (1-888-782-3822) in the United States and Canada or +1
415-247-7381 outside the United States. You can also go to https://support.riverbed.com.
Professional services - Need help with planning a migration or implementing a custom design
solution? Contact Riverbed Professional Services. Email proserve@riverbed.com or go to http://
www.riverbed.com/services/index.html.
Documentation - Have suggestions about Riverbed’s online documentation or printed materials?
Send comments to techpubs@riverbed.com.
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