Is there any buildup of pieces of material or dust inside the blade holder? ..................................... 281
Problems in Cutting with Crop Marks .............................................................................283
Automatic Detection of Crop Marks Fails .................................................................................... 284
Is the media wrinkled or warped? ...................................................................................... 284
Is the media size too large?.............................................................................................. 284
Are you using media that is likely to reflect light?................................................................... 284
Are you using transparent media? ...................................................................................... 284
Printing and Cutting Are Misaligned........................................................................................... 285
Have you corrected the misalignment of printing and cutting with crop marks? ............................... 285
Media Feed Problems ................................................................................................286
Media Wrinkles ................................................................................................................... 287
Is the media loaded and set up straight and securely? .............................................................. 287
Was loaded media allowed to stand for some time? ................................................................. 287
Are the media clamps installed? ........................................................................................ 287
Was the media loaded while the print heater was hot? ............................................................. 287
Are the media heating system temperatures too high?.............................................................. 287
Is the temperature of the room too low? .............................................................................. 287
Is the humidity of the room too high?.................................................................................. 287
Is the media sagging? ..................................................................................................... 288
Media Feeding Is Not Straight.................................................................................................. 289
Is the media loaded and set up straight and securely? .............................................................. 289
Media Feeding Is Not Smooth .................................................................................................. 290
Is some other object coming into contact with the media? ........................................................ 290
Is the media too thick? ................................................................................................... 290
Are the grit rollers dirty?................................................................................................. 290
A Media Jam Occurs! ............................................................................................................ 291
Is an error message displayed? .......................................................................................... 291
Is the media warped or wrinkled? ...................................................................................... 291
Is the height of the print heads too low? .............................................................................. 291
Are the grit rollers dirty?................................................................................................. 291
Are the media clamps installed? ........................................................................................ 291
Is the media loaded and set up straight and securely? .............................................................. 291
Is some other object coming into contact with the media? ........................................................ 292
Is the media too thick? ................................................................................................... 292
Machine Problems ....................................................................................................293
The Print Heads Do Not Move .................................................................................................. 294
What to Do First ........................................................................................................... 294
If the Print Heads Still Do Not Move .................................................................................... 294
The printer unit does not run .................................................................................................. 296
Is the power switched on?................................................................................................ 296
Is [Output possible.] displayed? ........................................................................................ 296
Are any covers open? ..................................................................................................... 296
Is the message [Output is currently paused.] displayed on the screen?......................................... 296
Is a message displayed on the screen? ................................................................................. 296
Are the cables connected? ............................................................................................... 296
Is the LAN routing appropriate? ......................................................................................... 297
Are the LAN settings correct?............................................................................................ 297
Did the software RIP end abnormally? ................................................................................. 297
Is an [Ink Pouch Tray Error] displayed? ............................................................................... 297
The Media Heating System Doesn't Warm Up ................................................................................ 299
Is the media loaded? ...................................................................................................... 299
Is [Heater Power] turned on? ........................................................................................... 299
Is the temperature of the room too low? .............................................................................. 299
Cannot Separate the Media .................................................................................................... 300
Is the separating knife installed?........................................................................................ 300
Contents
5