Salus AX10RF - 8 Troubleshooting; AS20 WRF;BRF Thermostat - Error Codes and Corrective Actions

8.1
Section 8
Troubleshooting
AS20WRF/BRF Thermostat – Error Codes
and Corrective Actions
Errors are displayed on the AS20WRF/BRF Thermostat as shown.
• The rst two digits (01-01 in the photo) indicate the number of
errors present. If more than 1 error is present, pressing the Up
arrow will show the next error.
• The second two digits (01-01 in the photo) indicate the error
code. These codes along with descriptions and troubleshooting
steps are listed below.
Press conrm to exit the error page and return to the
home display.
Error Code Description Troubleshooting Steps
01 Communication link failure
SG888ZB Gateway Is the gateway powered with either red or blue solid LED?
AC10RF Coordinator Is the coordinator powered with solid red LED?
02 Floor sensor overheated
• Is the oor too warm? Adjust water supply temp.
• Is the oor colder than set temp? Replace sensor
03 Floor sensor open
• If a oor sensor is attached to S1/S2, check wiring
• If no oor sensor is attached, change function d03 to 0 (See page 7.3)
04 Floor sensor short Check for wire insulation failure in oor sensor wiring
05 Not Used Call Technical Helpline (855) 557-2587
06 Lost link with AKL-RF Wiring Center
Is the AKL Wiring Center powered and the network status light on constant?
If the light is blinking, cycle the power to the Wiring Center and pair it with the system.
07 Lost link with ARV10RFM Actuator
Is the ARV10RFM Actuator powered with the LED o?
If the light is blinking, perform the pairing procedure listed in section 4.
08 Lost link with AX10RF (RX1) Receiver
Is the AX10RF Receiver powered with the Auto/Manual backlight solid red?
If the light is blinking, perform the pairing procedure.
09 Lost link with AX10RF (RX2) Receiver
Is the AX10RF Receiver powered with the Auto/Manual backlight solid red?
If the light is blinking, perform the pairing procedure.
10 Not Used Call Technical Helpline (855) 557-2587
11 Zone 1 lost link with Wiring Center*
Check to be sure that the wiring center is powered, and the network status light is on.
- If the network status light is ashing, perform the
pairing procedure listed in section 4.
- Check that the AS20WRF/BRF Zone Thermostat is operating
and no other error codes appear.
- Replace Thermostat if necessary.
12 Zone 2 lost link with Wiring Center*
13 Zone 3 lost link with Wiring Center*
14 Zone 4 lost link with Wiring Center*
15 Zone 5 lost link with Wiring Center*
16 Zone 6 lost link with Wiring Center*
17 Zone 7 lost link with Wiring Center*
18 Zone 8 lost link with Wiring Center*
* These error codes will appear on all connected thermostats