8.2
Error Code Description Troubleshooting Steps
19 Not Used Call Technical Helpline (855) 557-2587
20
AX10RF (RX1) Receiver lost link
with Wiring Center
Check to be sure that the wiring center is powered, and the network status light is on.
- If the network status light is ashing, perform the
pairing procedure listed in section 4.
- Check that the AS20WRF/BRF Zone Thermostat is operating
and no other error codes appear.
- Replace Thermostat if necessary.
21
AX10RF (RX1) Receiver lost link
with Wiring Center
22 ARV10RFM Actuator – Low Battery*
Replace the ARV10RFM Actuator Battery – This message will appear on all
connected thermostats.
23 Invalid Wireless Valve Actuator The wireless valve actuator is either faulty or incompatible with the system.
24 Thermostat is rejected by Wiring Center
The AS20WRF/BRF Thermostat installed was rejected by the AKL Wiring Center.
- Re-attempt the pairing procedure after cycling powerto the Wiring Center.
- Replace the AS20WRF/BRF Thermostat if necessary
25 Thermostat lost link with parent
The AS20WRF/BRF Thermostat installed was rejected by the AKL Wiring Center.
- Re-attempt the pair procedure after cycling power to the Wiring Center.
- Replace the AS20WRF/BRF Thermostat if necessary
26–29 Not Applicable Call Technical Helpline (855) 557-2587
30 ARV10RM Actuator mechanical failure Replace the ARV10RM Actuator
31 ARV10RM Actuator adaptation failure
• Re-attempt the pairing procedure after resetting the Thermostat
• If problem persists, replace the ARV10RM Actuator
32 Reserved Call Technical Helpline (855) 557-2587
33 AX10RF Receiver lost link with devices Re-attempt the pairing procedure after resetting the Receiver
Section 8
Troubleshooting
* These error codes will appear on all connected thermostats
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