If you press the emergency call button inadver-
tently, hang up the call immediately:
1. Press the emergency call button again until
the control light stays green.
Note
Only press the emergency call button
›››Fig.50 in the event of an emergency.
Automatic activation of an emergency call
The automatic emergency call is only activated
if the ignition is switched on.
The connection to the SEAT emergency centre
is automatically established in the following sit-
uations:
●
Immediately after the airbags are triggered.
●
Immediately after activation of the seatbelt
pretensioner.
●
Depending on equipment, in the event of in-
tervention of the Emergency Assist system.
The automatic emergency call cannot be inter-
rupted by pressing the emergency call button
›››Fig.50.
If enquiries from the SEAT emergency call cen-
tre remain unanswered, rescue measures are
dispatched automatically.
Integrated battery
The integrated battery ensures that the emer-
gency call system remains available for some
time even if the 12-volt battery has been dis-
connected or has failed.
If the integrated battery discharges or is de-
fective, a message stating this is displayed on
the instrument cluster display. Go to a special-
ised workshop and ask for the battery to be
replaced.
EDR data transmission ›››page387
When an emergency call is made, the available
data are transmitted to the SEAT emergency
call centre so that the necessary rescue meas-
ures can be determined.
Vehicle location data is continuously overwrit-
ten. This means that the vehicle is not subject to
permanent monitoring.
The data related to the emergency call is only
processed to ensure the correct operation of
the emergency call system (eCall). The system
will automatically delete the data related to the
call a few hours after the call is activated.
The sent data includes:
●
The vehicle's current position at the time the
emergency call is activated.
●
Vehicle identification number (VIN)
●
Type of vehicle and type of drive.
●
Type of activation (automatic or manual).
●
Type of call.
●
Direction in which the vehicle was travelling
at the time the emergency call was activated.
●
Moment of the collision.
●
Estimated number of vehicle occupants.
●
Language selected in the infotainment sys-
tem.
WARNING
The following conditions may mean that it
is not possible to make a public or private
emergency call, either manually or automat-
ically, or that it is only possible to a limited
extent:
●
The emergency call is made in an area with
little or no mobile or GPS coverage.
●
In areas with sucient mobile and GPS sig-
nal reception, the mobile network of the tele-
communication providers is not available. In
this case, the emergency call, if available in
the vehicle, uses the legally required emer-
gency call system.
●
In areas with sucient mobile and satellite
signal reception, a 2G/3G mobile telecom-
munication provider network is not available.
●
In some countries, the emergency call
service may not be available and depending
on the location of the vehicle, the control
lamp LEDs, and even the operation of the
dierent types of calls, could behave in a
specific way.
●
There is no valid licence for the use of the
emergency call service.