SICK GM35 - Troubleshooting and Clearing Malfunctions, Evaluation Unit

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8009441/YN36/V3-0/2015-08| SICK OPERATING INSTRUCTIONS|GM35
Subject to change without notice
TROUBLESHOOTING AND CLEARING MALFUNCTIONS
9.3.1 Troubleshooting and clearing malfunctions, evaluation unit
Error indication Possible cause Clearance
• LED Malfunction blinks;
(LED Warning could go on)
• Relay 1:
Group malfunction
Plain-text error messages
indicate possible causes
▸ Start Diagnosis mode (diag):
–Call up menu Error (or Warning)
– Check and clear the specified malfunction.
Error description/message Component/possible cause Clearance
Evaluation unit not
responding
Evaluation unit:
• Evaluation unit power supply
defective
▸ Check power supply on all system components:
– If necessary, provide power supply on site
– If necessary, check/reconnect connections on
the system components
Evaluation unit:
• Incorrect operating voltage
▸ Check operating voltage set on the evaluation
unit:
– If necessary, change setting
Evaluation unit:
• Defective fuse
▸ Check fuse in the evaluation unit:
– If necessary, replace fuse
Evaluation unit:
• No defect localized yet
▸ Disconnect all system components from the
power supply and reconnect one at a time
– Check the CAN bus cable from the evaluation
unit to the SR-unit resp. terminal box
Evaluation unit:
• Error occurs again
▸ Replace the last component connected, contact
Service
Evaluation unit:
• 24V/5V supply defective
▸ Check 24V/5V supply, replace evaluation unit
resp. electronic board module; contact Service
Evaluation unit:
• Inconsistent data detected in
parameter memory
▸ Press Enter to restart the system; the factory
parameter settings are then active;
▸ If necessary, reconfigure the parameters
▸ If the same error message occurs again, replace
the EvU and contact Service