109
8009441/YN36/V3-0/2015-08| SICK OPERATING INSTRUCTIONS|GM35
Subject to change without notice
TROUBLESHOOTING AND CLEARING MALFUNCTIONS
H2O CUVETTE com. No connection between CO
2
/H
2
O
module and motor of cell
▸ Contact Service.
H2O div. Zero CO
2
/H
2
O module adjustment data
invalid
▸ Carry out zero adjust, see page 80.
▸ Contact Service.
H2O EEPROM Invalid parameter set for CO
2
/H
2
O
module
▸ Carry out zero adjust on GM35;
see page 79.
▸ Contact Service.
H2O Motor fault Motor fault on CO
2
/H
2
O filter wheel ▸ Contact Service.
H2O No signal • H
2
O signals too low; measurement
not possible
• Dust content too high
• H
2
O detector or IR source defective
CO (N
2
O) measuring duct continues to
run
▸ Check contamination; clean optical interfaces
(
see page 90f).
▸ Check optical alignment,
page 92.
▸ Exchange IR source or measurement module,
or contact Service.
H2O Sig. High CO
2
/H
2
O measurement signal
distorted
▸ Readjustment necessary,
see page 80.
▸ Contact Service if necessary.
H2O temp. detec. CO
2
/H
2
O detector temperature
outside tolerance
▸ Contact Service.
Mirror adj. End Automatic beam tracking at end stop,
further tracking not possible
▸ Check alignment; see page 92.
▸ Contact Service.
Mirror com. No communication with automatic
beam tracking; measurement
continues to run
▸ Contact Service.
Sensor communication No connection between EvU and
GM35
▸ Check CAN connection, repair if necessary.
VISOR com. No connection between CO
2
/H
2
O
module and visor unit
▸ Check cable connection is secure with correct
seat; repair if necessary.
▸ If the error cannot be cleared: Contact Service.
VISOR fault Visor unit data invalid or signals
distorted
▸ Check alignment;
see page 92.
▸ If no display seen in visor during alignment or
if message remains despite correct alignment,
contact Service.
VISOR init. Visor default setting invalid
▸ Contact Service.
VISOR No signal • Visor signals too low
• Dust content too high
• IR source defective
Measurement continues to run
▸ Check contamination; clean optical interfaces
(
see page 90f).
▸ Check optical alignment,
page 92.
▸ Exchange IR source or contact Service
▸ Carry out zero adjust after replacement,
page 80.
Zero com. No connection between CO
2
/H
2
O
module and motor of zero point reflec-
tor
▸ Check cable connection is secure with correct
seat; repair if necessary.
▸ If the error cannot be cleared: Contact Service.
Error message Component/possible causes Clearance