17
SKOPE BME-N ActiveCore
Electronic Controller
Service Manual
or alarm, check the app statistics to determine if and when the controller signalled a fault or
alarm.
Refer to the tables below for faults and alarm descriptions and possible causes and actions.
The service tech type column refers to the service tech skill level required to complete a task.
Refer to the SKOPE HC Service Policy for service tech type details.
Table 3: Faults
Description Service tech
type
Possible root cause
Door left open.
The door has been open for several minutes.
1, 2, 3, 4
- Door not self closing (torsion fault)
- Door switch / circuit
- Controller
Excessive door open counts.
Over-voltage protection.
The maximum allowable mains supply voltage has been
exceeded. The cabinet has temporarily shut down to prevent
damage and will restart once the supply voltage decreases.
1, 2, 3, 4
Should be a one off; if continues:
- Line voltage / rural
- Voltage setting parameter
- Controller
Under-voltage protection.
The mains supply voltage has dropped below the minimum
allowable level. The cabinet has temporarily shut down to
prevent damage and will restart once the supply voltage
increases.
1, 2, 3, 4
Should be a one off; if continues:
- Power supply overloaded / multibox
- Line voltage / rural
- Voltage setting parameter
- Controller
High condensing temperature protection.
The system was operating at an elevated temperature and has
temporarily shut down to prevent damage. Extended operation
in this condition may result in ALARM 15, increased energy
consumption and a reduction in cabinet life. This alarm may be
caused by very high ambient temperature.
2, 3, 4
NO swap cartridge required
- Condenser not clean
- Poor installation / ventilation
- Condenser fan motor / blade
- Controller
Excessive compressor cycling protection.
The system has been turning on and off too frequently.
2, 3, 4
Take a spare cartridge in case of refrigeration
system fault.
- Condenser blocked
- Poor installation / ventilation
- Cabinet / cartridge gasket seals leaking
- Door not self closing / gasket leaking
- Product; hot / blocking cabinet airflow
- Overloaded from excess door openings /
ambient
- Fan motor / blade (condenser / evaporator)
- Controller
- Compressor / gas leak = SWAP cartridge