Skope ActiveCore BME-N Series - Troubleshooting; Electronic Controller; Cabinet and Refrigeration Cartridge; Diagnostic Table

54
Troubleshooting
Service Manual
SKOPE BME-N ActiveCore
9 Troubleshooting
Electronic Controller
Alarms signal unexpected operational changes in the cabinet. When an alarm is activated, use
the electronic controller app to assist with fault diagnosis and service as necessary. See
page 13 for information.
Cabinet and Refrigeration Cartridge
Diagnostic
Table
For problems with the cabinet and refrigeration cartridge use the following table.
Table 18: Troubleshooting
Problem Possible cause Repair
• Cabinet not operating
• No controller display
• Loss of power supply • Check mains power supply.
• Loose plug in electrics
box
• Check all plugs in electrics box are
connected correctly.
• Sign and/or Interior lights
not on
• Electronic controller is in
‘Night’ mode.
• Switch the light on while keeping the cabinet
in night mode by pressing the light button on
the electronic controller faceplate.
• Change the cabinet into Day mode by
pressing and holding the Day-Night button on
the electronic controller faceplate, or hold the
door open for ten seconds.
• Light switched off. • Switch light on via button on the electronic
controller faceplate.
• Electronic controller
displays alarm indicating
a refrigeration system
error.
• Diagnose and repair. If a system fault found,
return to SKOPE.
• Failed LED light. • Service the light.
• Excess noise vibration • Refrigeration pipes
transferring vibration into
cartridge.
• Re-align pipes.
• Frozen evaporator coil • Set point is too cold • Check and raise.
• Evaporator probe fault. • Check and replace evaporator probe.
• Controller fault • Replace controller.
• Short of refrigerant • Perform refrigeration system diagnostics (see
page 38) and service as required.
• Power consumption is
higher than expected
• Cartridge operating too
hot.
• Clean the condenser.
• Ensure the cabinet has good ventilation
around the refrigeration cartridge.
• Ensure the cabinet is within the maximum
operating temperature.
• Cabinet door is opened
excessively.
• Ensure the door is closed more often.
• Product too cold. • Raise the set point