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Contact SMA Solar Technology AG

94 SWebBox-TEN101232 Technical Description

18 Contact

If you have technical problems concerning our products, contact the SMA Serviceline. We require the

following information in order to provide you with the necessary assistance:

• Operating system of your computer

• Sunny WebBox software version

• Serial number and hardware version of the Sunny WebBox.

• Type of communication interface between Sunny WebBox and the inverters

• Type and serial numbers of the inverters connected to the plant.

• If you need to send in the Sunny WebBox, remove the SD card first

SMA Solar Technology AG

Sonnenallee 1

34266 Niestetal, Germany

www.SMA.de

SMA Serviceline

Inverters: +49 561 9522 1499

Communication: +49 561 9522 2499

Fax: +49 561 9522 4699

E-Mail: Serviceline@SMA.de

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